At OCTAVE APPARELS, we are dedicated to delivering your orders in pristine condition and within the shortest possible timeframe. While we continuously strive to enhance our delivery services, we encourage you to familiarize yourself with our policies through the following FAQs:
•Standard delivery: ₹49.00
•Estimated delivery time: 5-10 working days, subject to the delivery address.
Q1. How can I track the status of my order, and how will I be kept informed about each stage of the delivery process?
A. You can conveniently track the status of your order from the "Orders" tab within your "Profile." We ensure to keep you informed at every stage of your package's journey through your account.
Q2. Are alterations possible for products purchased online?
A. All alterations and customizations are carried out at the customer's own risk.
Q3. Does Octave Apparels confirm the quality of the products?
A. Each of our products undergoes rigorous quality control to ensure that you receive a flawless product without any defects or missing components. However, we do not provide a guarantee against pilling on clothes.
Q4. Is COD payment permitted?
A. Regrettably, we do not offer COD payments as a part of our payment options.